Services
Risk Management
At Waypoint Insurance, our Commercial Team is dedicated to managing each business’s risk through a comprehensive and proactive approach.
Here’s how we do it:
Develop strategies to minimize identified risks, such as implementing safety protocols, enhancing cybersecurity measures, and improving fire protection systems
Help clients stay compliant with evolving regulations by providing guidance on regulatory requirements and assisting with necessary documentation
Assist clients with the claims process, ensuring they receive fair and timely settlements for any losses incurred
Waypoint’s Commercial Claims Advocacy
At Waypoint Insurance, we understand that managing claims effectively is crucial to maintaining the financial stability and reputation of your business.
Our dedicated claims advocacy team is committed to providing comprehensive support before, during, and after a loss, ensuring that you receive fair and timely settlements.
Our proactive approach to claims management begins long before a loss occurs. We work closely with our clients to identify potential risks and implement strategies to mitigate them. Our in-house risk management team provides expert advice and support, helping you evaluate your operations and prevent losses.
We offer educational resources and seminars to help businesses better understand risk as it pertains to their specific industry.
When a loss occurs, our claims advocacy team steps in to provide immediate assistance. We guide you through the claims process, ensuring that all necessary documentation is gathered and submitted promptly. Our dedicated claims handlers are your primary point of contact, providing clear instructions and support throughout the process.
We strive to manage every claim with integrity, urgency, and clarity, ensuring policyholders feel supported while maintaining underwriting discipline.
Our commitment to our clients extends beyond the resolution of a claim. We work to ensure that lessons learned from each claim are integrated into your risk management strategies, helping to prevent future losses. Our team continuously evaluates and improves our claims handling processes, ensuring that we provide the best possible service to our clients.
Waypoint Insurance offers 24/7 assistance during emergencies or crises, ensuring that you have access to support whenever you need it. Our strong relationships with insurers allow us to secure optimal coverage for your business, ensuring you receive the best products and customer service the insurance industry has to offer.
Surety
At Waypoint Insurance, we understand the importance of financial guarantees in ensuring the successful completion of contractual obligations.
Our Surety & Bonding solutions provide a financial guarantee that one party will fulfill their contractual obligations to another party. If the principal fails to meet these obligations, the surety covers the financial loss up to the bond amount.
Transportation Fleet Risk Management
The Waypoint Fleet Team specializes in providing comprehensive fleet insurance solutions tailored to meet the unique needs of businesses.
Our Fleet Specialists proactively contact clients 45 days before their ICBC fleet renewals, review discounts, claims, coverages, vehicle lists, and inspections, and conduct coverage review analyses to identify gaps and ensure consistency. We handle all policy renewals and changes, working closely with clients to ensure timely processing and delivery.
Our team is available for midterm changes, queries, and assistance, ensuring that all fleet management needs are met efficiently and effectively.
