Renée Couture brings over two decades of expertise to Waypoint Benefits & Financial Services. Beginning her career with Pacific Employee Benefits in 2003 as a group benefits claims adjudicator and customer service specialist, Renée quickly established herself as a trusted advisor to clients and a pivotal leader within the organization. Her role soon expanded to include oversight of the group retirement platform and managing the day-to-day operations of the team. Renée’s extensive experience encompasses new plan implementations and ongoing client service, ensuring seamless, personalized support for each client’s unique needs.